You can freeze your membership for 1–3 months (max 3 months in any 6-month period) for a £10 admin fee, provided you’ve completed at least one full calendar month and haven’t given notice to cancel. Freezes are also considered on medical grounds with appropriate documentation.

Requests must be submitted by the 20th of the month to take effect from the 1st of the following month. During a freeze, facility access and payments are paused. Membership resumes automatically at the end of the freeze — no pro-rata reactivations are allowed.

You cannot cancel while frozen; any cancellation notice must be given during an active membership period and notice periods cannot run alongside a freeze.

To apply, complete the Freeze Membership form at: cyclopark.com/freeze-membership

There is a wide array of equipment in our gym studios, ranging from free weights, cardio machines and resistance machines.

If you unaware about how to use the machines – please scan the QR code on the specific machine you want to use, to receive information about how to set it up and what exercises it enables you do to.

Not all machines have this feature, so if you are still unsure, please speak to member of team!

Eligibility

• Participants must be at least 6 weeks postpartum or 8 weeks postpartum following a Caesarean section.

• A 6-week postnatal check must be completed, and clearance from a healthcare professional obtained before beginning any exercise programme.

Classes

• Babies and toddlers must remain secured in a pram, buggy, carrier, car seat, or high chair for the duration of the class.

• Older siblings (up to 4 years old) must remain seated throughout the session.

Gym Access

• Babies (up to 18 months) are permitted in the main gym and garage areas only on weekdays between 11:00am and 4:00pm.

• Babies must remain secured in a pushchair or carrier at all times while in these areas.

Find out more about our Parent and Baby Fitness by clicking here

At Cyclopark, we have 1:1 Personal Training sessions in our fitness studios to help you become fitter and more effective in the gym.

Please book now on the Cyclopark App or contact fitness@cyclopark.com to find out more.

Fitness classes are a great place to workout in a fun and supportive environment – to help support this, please follow the rules below:

• Turn up to classes early so you don’t miss the warm up, or class introduction.
• Speak to instructor before class if you have any questions or injury / health condition that may effect your experience.
• After the class, wipe down and put the equipment away
• If possible, please use the lockers provided for your bags and coats to keep the class space safe and uncluttered

If you are having issues with accessing the Online Bike Hire system as part of your membership please see the steps below –  

Please ensure you have submitted your Member Bike Hire Request by clicking here

Creating an Online Account:

1. Receive email with instructions and Activation Link 
2. Click [Accept invitation]
   2. Create a Password for bike hire (not the same as your Cyclopark Password)
   3. Confirm Password
   4. Hit Submit
   5. Receive Confirmation (it may redirect you to an Error Page – please ignore this)
   6. Follow the next steps to book equipment

How to book equipment:

1. Go to https://cyclopark.com/bikehire/
2. Work out what size bike each rider requires using our Size Chart
3. Select the date and time of your first session
4. Select equipment required (select exact amount of bike and helmets for your membership)
5. Click Add to cart and then Checkout.
6. Sign in using: your email address & the Password you just created
7. Fill in your Billing address
8. Accept the terms and conditions
9. Review your cart – the Total cost should be 50% of your hire
10. Hit Complete Checkout to secure your booking
11. Receive email confirmation