• No dogs (excluding registered assistance dogs)
• No Smoking or E-Cigarettes
• No PEVs (electric scooters, electric skateboards, electric motorbikes, hover boards)
• No unsupervised riding of the BMX Racetrack
• No BBQ’s or open fires

• Helmets must be worn at all times when riding on the road circuit
• Riders under the age of 8 years old, must be accompanied by an adult
• Balance bikes, bikes with stabilisers, scooters, skateboards (both standard or electric version), prams, pushchairs, roller skates, speed skates, remote controlled cars and pedal go karts are strictly prohibited on the road circuit
• Walking / running is not permitted on the road circuit
• Riders must travel in a clockwise rotation only
• Bikes must have at least one working brake
• Be aware of circuit closures when riding – identified by barriers blocking certain areas
• Hire bikes can be used on the road circuit

• Helmets must be worn at all times when riding on the MTB trails
• Riders under the age of 8 years old, must be accompanied by an adult
• Balance bikes, bikes with stabilisers, scooters, skateboards (both standard or electric version), prams, pushchairs, roller skates, speed skates, remote controlled cars and pedal go karts are strictly prohibited on the MTB Trails
• Riders must travel in a clockwise rotation only
• Riders must not walk on the trails
• When riding after dark, riders must: ride in a minimum group of 2 riders, have their own lights & sign in / out at reception with an emergency contact number
• Bikes must have at least one working brake
• Hire MTB bikes can be used on the MTB trails

• Unsupervised riding is strictly prohibited, with access only being permitted during coached / private sessions when a qualified coach and first aider is present
• Riders must complete a BMX Induction session before attending further Novice, Intermediate, Expert or Open sessions, unless they can provide a valid British Cycling BMX Race licence.
• Arms, legs and hands must be fully covered when riding
• A full-face helmet must be worn at all times when riding on the BMX racetrack
• Trainers must be worn when riding on the BMX racetrack
• BMX bikes with stabilisers or stunt pegs are not permitted on the BMX racetrack
• BMX bikes must have at least one working brake

• Helmets must be worn when riding in the Play Park
• Payment, made at reception, covers a family of up to 5 people, for all day access.
• Children under the age of 8 years old, must be accompanied by an adult at all times in the Play Park.
• The play park is suitable for children between the ages of 2 – 10 years old.
• Be respectful of other users / families in the Play Park and Cyclo-Land
• Balance bikes, scooters and early pedal bikes are permitted in the Play Park and Cyclo-Land.
• Remote controlled cars, personal electric vehicles or hover boards are not permitted.
• Balls, or ball games, are not permitted in the Play Park or Cyclo-Land. Please use the MUGA for ball related activities.
• The Play Park and Cyclo-Land are checked every morning by a member of the team, however if you spot something that you deem unsafe, please let a staff member know immediately.
• Balance bikes can be hired at reception so children can start their cycling journey at the park.
• Picnic benches, located through the Play Park and Cyclo-Land provide space for families to eat their lunches. Please use the bins for all your rubbish.
• When using Cyclo-Land, be mindful of other children riding in the area.
• The tunnel located in Cyclo-Land operates in an anti – clockwise fashion. Please take notice of the signs located in the tunnel.

• Helmets must be worn at all times when riding in the skatepark.
• Additional protective equipment such as elbow, knee and shin pads are recommended but are not compulsory.
• Upon paying, riders will receive a coloured wristband that corresponds to an Age Specific session.
• Riders must adhere to the Age Specific sessions outlined on our website, as well on physical signage around the skatepark.
• Members of the team will complete regular checks to ensure all users are: riding respectfully, wearing helmets and riding in the correct session for their age.
• All users must respect others in this space and understand the varying level of ability between riders using the area.
• If it rains the skatepark will be closed by a member of the team. If the weather forecast predicts rain, all users will receive a weather warning before paying to ensure they understand this.
• BMX bikes, scooters, skateboards, jump bikes and inline / roller skates, trials bikes are permitted for use in the skatepark.
• Mountain bikes, remote control cars, electric vehicles and Cyclopark’s hire bikes are strictly prohibited in the skatepark

Safety Rules: 

•  Always wear a Helmet during the session
• When the Coach is speaking please listen – don’t talk.
• Follow the coaches instructions & always ride safely
• If an accident happens, STOP, wait until the coach says it’s Safe to ride again.
• Wait your turn to ride & do NOT leave the group unless you tell the coach.

Conduct Rules: 

• Respect; Equipment, Coaches & helpers, Each Other!
• No swearing or use of inappropriate language
• No name calling or teasing
• No blaming
• No touching

Aims: 

• Stay Safe
• Have Fun
• Get active
• Learn / try something new

Consequences: 

For any breach of the safety rules above, behaviour or language deemed inappropriate by the coach, the following consequence scale will apply to a single coaching session:

Step 1: Verbal warning from the coach – explaining why the behaviour is wrong.

Step 2: Second verbal warning – advise them next step is a time out.

Step 3: 5 minute time out.  Rider will stay with the coach for supervision & will not participate.  Ask if the rider is ready to come back and can stick to the rules.

Step 4: Rider asked to leave the session.

Step 5: Serious breaches will be followed up by a call with the venues Cycling Development Manager to determine further action, such as a week / month ban.

• Please scan your card at reception upon arrival to confirm your attendance
• If you cannot attend a class, please cancel your reservation on the Cyclopark App, no later then 1 hour before the class starts, or contact recpetion@cyclopark.com should you pass the 1 hour cancellation period
• Ensure you clean and put away your equipment correctly after your class
• Do not use mobile phones during classes, unless in an emergency
• Remember to use our lockers in reception, or in the changing rooms, for your bags and coats whilst doing classes
• Guest Passes cannot be used in fitness classes
• Be respectful to other members and instructors
• If you are new to the class, or have any pre-existing health issues, please talk to the class instructor before the class starts to inform them
• During Parent and Baby Classes, babies and toddlers must be safely strapped into a pushchair, carrier or one of our hihg chairs throughout the class

• Please clean and put away your equipment correctly after use
• Do not drop weights
• Please scan your membership card upon arrival to confirm your presence
• Wear appropriate clothing and footwear
• Be respectful of the equipment and other gym users
• Remember to use our lockers in reception, or in the changing rooms, for your bags and coats whilst using the Fitness or Garage Studio
• If you are unsure how to use a specific piece of equipment please talk to a member of the team, or scan the QR code on the machine for more information
• The gym is a safe space, do not hesitate to report anything that makes you feel uncomfortable
• Babies and toddlers are welcome in the Fitness and Garage Studios from 11am – 4pm (Monday – Friday). Please ensure that they are safely secured in a carrier or one of our high chairs
• There may be classes taking place throughout our Fitness and Garage Studios throughout the day. During the classes, these spaces will be out of use

• Toilets
• Changing rooms
• Disabled toilets and changing rooms
• Showers incl. shower bed hoist
• Baby Change
• Lockers
• First Aid
• ANPR Car park
• Picnic areas and outdoor seating